All orders are processed within 5 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email.
If your order is being shipped outside the UK, customs charges and taxes may apply that you will need to pay directly. Please check these requirements with the relevant authority before placing an order.
Domestic Shipping Rates and Estimates
Shipping to the UK is free.
We offer international shipping to all countries.
|Europe||20GBP per item|
|USA||25GBP per item|
|Australia||45GBP per item|
|Rest of the World||35GBP per item|
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Iconic Images Ltd is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
For all shipping updates please contact firstname.lastname@example.org
If you haven’t received your order within 15 business days of receiving your shipping confirmation email, please contact us at email@example.com with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
We accept returns up to 15 business days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at firstname.lastname@example.org with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don’t hesitate to contact us at email@example.com.